The AI Employee for WhatsApp-First SMBs

Your WhatsApp Business,
on Autopilot.

Meet the AI employee that handles customer support, extracts orders, sends delivery notifications, and coordinates appointments—managed entirely from a beautiful Android app on your phone.

Live Interaction

See the AI Operator in Action

Select a business niche below and send a customer query on the WhatsApp mockup. See how the AI responds and extracts structured data for the operator app.

PR
Tarantino Pizzas
AI Assistant Active
Customer initiated a conversation on WhatsApp
Operator App Console
ANDROID APP PREVIEW

Waiting for customer to request orders or appointments on WhatsApp...

System Architecture

How ordflo Operates

Automate operations directly from your phone. Zero technical setup, zero chatbot flowchart diagrams required.

1

Customer Messages on WhatsApp

Customers message your existing business number as usual. The AI identifies and parses orders, coordinates appointments, or handles support queries seamlessly.

2

Instant Android App Synchronization

Structured order details, appointment reservations, and subscription changes instantly synchronize directly to your mobile phone app layout.

3

One-Tap Actions

Accept an appointment, mark a meal subscription paused, or dispatch an order. With one tap inside the app, the AI automatically sends confirmation text to the customer on WhatsApp.

ordflo WhatsApp Cloud API and AI system architecture pathways
Product Capabilities

Powerful Features Designed for Indian SMBs

Everything you need to automate client communication and manage deliveries, support, and sales end-to-end.

AI Customer Support

Instantly handles FAQ replies, shares your operational hours, and provides menu items/service price quotes on WhatsApp automatically.

AI Order Extraction

Extracts items, sizes, total quantities, and delivery address coordinates from unorganized customer messages into neat, structured order invoices.

Delivery Notifications

Automatically pings customers on WhatsApp when an order is packed, dispatched, out for delivery, or completed with real-time ETA updates.

Appointment Booking

Integrates directly with salon or clinic schedules, lets clients pick open times, and sends automatic booking details and SMS/WhatsApp reminders.

AI Lead Qualification

Qualifies real estate, coaching, or services inquiries by automatically gathering customer constraints, budgets, and requirements.

Human Escalation

Flags complicated questions, price negotiations, or angry complaints and alerts the business owner instantly via mobile notifications.

Built For You

Perfect Fit for Your Business

Tailored AI operational models pre-trained for different small and medium business sectors.

Bakeries & Patisseries

Handle cake customizations, flavor choices, eggless requests, and pickup scheduling. Let the AI extract custom order details so you can focus on baking.

  • Eggless / Gluten-Free customization tags
  • Exact pickup hour slotting
  • Advanced order payments tracking

“Earlier I would spend 3 hours daily on WhatsApp chatting with customers to confirm designs and flavors. With ordflo, the AI manages the chat and feeds orders straight to my mobile dashboard.”

Aarti S., Baker at Crumbs & Co.
FAQ & SECURITY

Frequently Asked Questions

Everything you need to know about setting up ordflo and integrating with WhatsApp.

Do I need a new phone number for ordflo?

No. ordflo connects seamlessly with your existing WhatsApp Business number. You do not need to buy a secondary SIM card or disrupt your current operational phone lines.

Is ordflo compliant with Meta and WhatsApp policies?

Yes. ordflo routes messages through the official Meta WhatsApp Cloud API and conforms completely with current developer policies. Our system features a built-in safety compliance switch: if a user texts “STOP” or “UNSUBSCRIBE”, automated replies are suspended immediately, and the chat is escalated to you.

How does the AI extract custom order details?

Inside our Android app, you upload your catalog, services, price list, or standard business operational routines. The AI utilizes this proprietary dataset to understand items, options (like eggless or custom sizing), delivery addresses, and customer intent, feeding them into your operator app.

How secure is my customer and business data?

Data security is our top priority. All database communication and WhatsApp payloads are encrypted in transit via HTTPS/TLS 1.3 and encrypted at rest with AES-256 in secure, isolated Cloud Firestore servers. Access keys to Meta APIs are guarded behind strict firebase security rules.

How can I get started?

Getting started is simple. Download the ordflo Android app, follow the quick 3-step synchronization wizard to hook up your WhatsApp Business account, list your inventory, and watch your new AI operator go live.

Ready to Automate Your Operations?

Get started in under 5 minutes. Download the ordflo Android app, connect your WhatsApp Business account, and let your new AI employee do the work.

Android APK (Coming Soon)Try Live Demo
Compatible with Android 10+ | Supports Meta WhatsApp Cloud API (2026 Policy Compliant)